These terms and condition will apply on purchasing of the services which we provide. By ordering of the services we provide and you are bound by these terms and conditions.
These terms and conditions may change time to time. You have a night to cancel the order up-to 5-hours prior to collection. Once your items have been collection than your chance of cancellation will be lost and we have a right to charge you for the order cancellation in breach of this clause.
We have a right to cancel your order under these circumstances. If you fail to make the item available for collection as agreed. If we consider that any item not to correspond with the order place and accepted it as damaged. Contains no item description or cleaning instruction or does not fall within the specified items which we accepted. If we cancel your order we will be notified by your email and will make sure to the items will back to you as soon as possible.
You must co-operate with us in all matters relating to the services , provided us with all information required to perform the services. If you fail to do so we can cancel the order immediately.
Any delay in our performance of collection and delivery will be communicated to you as quickly as possible by email.
Please check all the garments for hazardous items for example coins , keys etc
We accept no responsibility for item lost or damaged as the result of cleaning process. We will not accept any responsibility if there is any bleeding or color transferring during the cleaning process. If you believe that we have damaged your garments in anyway so please contact us in 2 hours than we will do our best to resolve the issue.
If you believe that we have damaged your garments in anyway so please contact us in 2 hours than we will do our best to resolve the issue. We will not be responsible for the any item lost or damaged , color loss , or any other damaged.
The fact that item has no any label indicating cleaning instructions, the item being returned for re-cleaning must have the original dry cleaning label. If we can’t remove the stains than customer will inform us we will not be offer a complimentary re-clean. By ordering with us you will be bound with terms and conditions.